Lost Lake Resort
Jackfish Lake, Alberta

FAQ

A few practical answers.

Here are the essentials for Phase 1. As Lost Lake evolves, this section will keep getting tighter and more complete.

Check-in / check-out

Check-in is at 3:00 PM. Unless someone else is arriving that day, you are welcome to stay as long as you want on your check-out day.

Will there be other guests at the resort during my stay?

Yes. Lost Lake is a multi-room property. During your stay you may encounter other guests in shared spaces such as the pool, common areas inside the house, and outdoor gathering areas. Your private room or suite remains exclusively yours.

Pet policy

Lost Lake is intended to be very pet-friendly, as the property was built with pets in mind. During Phase 1, just let us know if you are hoping to bring a pet and we can confirm whether that will work for your stay.

Parking

Designated parking is set up on the north side of the house.

WiFi

Yes. Strong Starlink WiFi is available.

Smoking policy

No smoking anywhere on the property.

Cancellation policy

No worries if something changes on short notice.

What meals are included?

Lost Lake is currently offered as a bed and breakfast experience. A continental-style breakfast is provided each morning. Lunch, dinner, snacks, and personal beverages are the responsibility of guests.

Can guests use the kitchen?

Yes. Guests may use the kitchen and outdoor dining areas. Because multiple families or groups may be at the property at the same time, kitchen use and food storage will be kept simple and organized during Phase 1 while we learn what works best.

Should we bring groceries?

Yes. If you plan to enjoy lunch, dinner, snacks, or drinks at the property, bringing groceries is recommended. Lost Lake is best experienced as a full day on-site rather than leaving the property for most meals.

Is the whole property rented or individual rooms?

Yes. The whole property can be rented. Even with a full-property booking, there will still be on-site staff support available, so someone will be around to help with the property and make your stay run smoothly.

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